With an extensive and proven track record in kitchen, bedroom and bathroom retailing, installation and consultancy, The iKBBI can provide independent support for all types of retailers to include:

	Independent retail showrooms
	Regional retailers
	National brands

Our tailored support can include:

	Processes
	Independent auditing and validation (database, gas, electric & insurance credentials)
	Case studying for process development
	Independent strengths, weaknesses, opportunities & threats analysis
	People
	Mentoring field team / coaching sales team
	Personal development plans
	Technical / sales training
	Reward / recognition
	Installers
	Technical / service training
	Reward / recognition
	Support with recruitment & retention
	Installer clinics to aid improvement
	Optional installer membership to the iKBBI
	Customers
	Independent customer surveying (satisfaction & compliance)
	Independent dispute resolution
What would be the benefits of our support?

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